PART 7 đề 4 - Đề thi Anh văn đầu ra SPKT
PART 7 các bạn nên đọc đi đọc lại nhiều lần và hiểu đáp án của đề thi AVĐR SPKT. Chúc các bạn may mắn!!
To: All Employees
From: Patrice Dickerson, Director of Human Resources
Date: February 7
Re: Results of Staff Survey
Thank you for your participation in the staff survey. We are committed to making this company a great place to work and recognize that improvements can and should be made. As a result, a number of changes and modifications will be implemented, as outlined below.
• Issue: There is a perception of a lack of trust between senior managers and their subordinates. Additionally, several employees complained that a culture of intimidation and bullying had a negative impact on staff morale, resulting in frustration and resentment.
• Action: All senior managers will be required to attend training to improve their communication skills.
• Issue: Many employees feel unable to voice their opinions and believe they will not be listened to. They perceive that they are not encouraged to be involved in decision-making.
• Action: We will introduce weekly “open door" sessions where senior managers will be available to speak with staff — either one-on-one or in small groups — about any issues that concern them.
• Issue: Several employees complained that they are struggling to cope with their workloads because of the lack of supportive staff. These employees feel burdened by paperwork and unable to focus on the key aspects of their jobs.
• Action: The company will increase the number of support staff over the forthcoming year.
53. What is the purpose of this memo?
A. To encourage employees to communicate better and work harder
B. To inform employees that they are required to participate in a staff survey
C. To advise management that they must implement changes and modifications
D. To describe the issues and actions that will be taken as a result of the survey
54. What has a negative impact on staff morale?
A. A lack of communication
B. A culture of intimidation and bullying
C. A perception that senior managers don't listen to their subordinates
D. A sense of frustration and resentment
55. The word "survey” is closest in meaning to:
A. Questionnaire
B. Assessment
C. Critique
D. Outline
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Questions 56 – 58
I have knocked on your door several times, but you never answer. I live in the apartment directly below you. For the past three weeks, I have been kept awake by a strange noise coming through my ceiling - a dragging sound, followed by a loud thud. It sounds like heavy equipment is being moved around. Or perhaps you have a pet elephant? Whatever the noise is, it's keeping me awake.
I am a student, and I have important exams next week I study until 11 p.m. and then try to sleep. The problem is that the noise starts at exactly 11:15 pm, and continues until after midnight. Sir, if I don't get 8 hours sleep each night, my concentration suffers the next day. This cant goes on. If you must make the noise, can you make it before 11 p.m.? I am prepared to wear earplugs while I study, so it won't bother me.
Yours hopefully.
Adnan Patel
56. What is Adnan's problem?
A. The upstairs neighbor won't answer the door.
B. He can't sleep because of the strange noise.
C. He has important exams next week
D. A strange noise is keeping him from studying
57. What happens if Adnan doesn't get 8 hours of sleep?
A. He can't concentrate well.
B. He fails his exams.
C. He can't wake up the next morning.
D. He hears strange noises.
58. What is the tone of Adnan's letter?
A. Furious
B. Threatening
C. Nervous
D. Humorous
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Questions 59 – 62
COMMUNITY NEWSLETTER
April is Poetry Month!
Each year in the month of April, we celebrate poets and poetry with a program of events to entertain and educate the community. This year will be bigger and better than ever before! Here is the program for this weekend.
Saturday, April 4
10 a.m. Meet the Poet. Free
Local poet Belinda Howe will read from her latest collection, The Light on the Hill. Afterwards, the poet will answer questions and sign copies of her book. Tickets are required and are only available with the purchase of a copy of the book.
2–4 p.m. Children's Poetry Workshop $15
For children aged 7–12. Poet Leonard Murray will conduct a fun workshop for kids. Topics include: Ideas and inspiration; Finding the right words; Putting it all together, and Reading out loud. Kids will delight in learning how poems work and creating their own.
Sunday, April 5
11-6 p.m. Poetry Book Fair. Free
This outdoor market features stalls from a variety of publishers and booksellers such as Five Star Press and the Poet's Pen bookstore. New and second-hand books available.
8 p.m. "Capturing a Moment in Three Short Lines" SOLD OUT
Distinguished Japanese poet Haruki Miyamoto will give a master class on the art of haiku.
59. According to the article, what is the purpose of Poetry Month?
A. To encourage people to support poetry by buying more books
B. To be bigger and better than ever before
C.To provide the community with something fun to do in April
D. To entertain and educate the community about poetry
60. Who is conducting the poetry workshop?
A. Belinda Howe
B. Leonard Murray
C. Children between the ages of 7 and 12
D. Haruki Miyamoto
61. What do you have to do to meet Belinda Howe?
A. You have to buy her book.
B. You have to like her poetry.
C. You have to live in the community.
D. You have to have read her book.
62. The word "distinguished" is closest in meaning to:
A. Different
B. Wealthy
C. Highly respected
D. Widely known
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Questions 63 – 64
BUSINESS NEWS
GlobalEd Acquires NorthEd
London-based GlobalEd Corporation (GCO) recently announced its decision to acquire North Ed Learning Solutions - a firm based in Portland - for $650 million. GlobalEd is a leader in the development, manufacture, and marketing of educational products around the world, providing software and learning solutions for educational and government clients in 150 countries. NorthEd helps organizations apply cloud-based technology and services to maximize their performance. North Ed also offers consulting services that focus on research and management systems. With this acquisition, GlobalEd expands its portfolio by offering a wider range of learning services to ensure that clients are equipped with the latest technology and skills.
The learning services market is currently estimated to be $130 billion, with government, universities, and high-tech businesses being its main customers. GlobalEd already has extensive expertise in these areas and is likely to increase its revenues by capitalizing on this enormous revenue-generating potential. GlobalEd stock price rose sharply after the acquisition was announced, closing at $99.50 per share. Major layoffs are expected at the Portland office.
63. Why did GlobalEd acquire North Ed?
A. To provide software and learning solutions to more clients
B. To focus on development manufacture and marketing
C. To expand its portfolio by offering a wider range of learning services
D. To offer services that focus on research and management systems
64. What is the expected outcome of the acquisition?
A. GlobalEd's share price will continue to increase.
B. The learning services market will expand.
C. The NorthEd executives will relocate to London.
D. Many NorthEd employees will lose their jobs
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Questions 65 – 67
SMALL BUSINESS IN THE SPOTLIGHT
An Interview with Jim Owens, Co-Founder of Owens Hardware Inc.
by Briony Miller
Jim Owens owns a successful chain of hardware stores across the country. He recently published a book called Big Ideas for Small Business Owners. Recently, I spoke with Jim at his home in Cleveland, Ohio.
65. Why did Jim Owens write his book?
A. He wanted to teach people how to run a business.
B. He wanted to share his knowledge and experience.
C. He wanted to become a writer and receive positive feedback.
D. He wanted the opportunity to do what he loves.
66. What is Jim's first piece of advice?
A. To work with your uncle
B. To find someone who can tell you what to do
C. To find an experienced person who can guide you
D. To have a successful business partner
67. What does Jim think about mistakes?
A. He thinks it's important to make mistakes and then learn from them.
B. He thinks that mistakes are avoidable if you have enough experience and money.
C. He thinks that if you don't make mistakes, you'll never be successful.
D. To have a successful business partner
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Questions 68 – 71
HOW WE SEE THE FUTURE
by Celia Desmond
Optimism
A survey of more than 48,000 people in 44 countries shows that people living in developing countries believe that their children will have a brighter financial future than they do. However, people living in wealthier countries feel the opposite.
The survey, conducted by the Pew Research Center, shows that only 28% of people living in countries with advanced economies believe their children's lives will be better than theirs. Astonishingly, 65% believe that their children and grandchildren will be worse off. Only 30% of American respondents are optimistic about the future. French respondents are the most pessimistic with only 13% of respondents feeling optimistic about their children's future. On the other hand, an impressive 94% of Vietnamese respondents are optimistic about the future, while 85% of Chinese respondents are optimistic. The only other countries where more than 70% of respondents were optimistic are Chile, Brazil, and Bangladesh.
Hard Work
On the subject of work, 73% of Americans believe that working hard is very important to success in life. Only 25% of French respondents said hard work was very important and only 18% of Chinese respondents.
An average of 66% of respondents believe that people are better off under a capitalist system. Interestingly, only 70% of Americans support the free markets, compared to China (76%), Bangladesh (80%), and Vietnam (95%).
68. In which country were people most optimistic about their children's future?
A. United States
B. France
C. Vietnam
D. China
69. In which country were people most pessimistic about their children's future?
A. Chile
B. France
C. Bangladesh
D. United States
70. Which country had the highest percentage of respondents who believe hard work is very important?
A. United States
B. France
C. Vietnam
D. China
71. What percentage of Chinese respondents supported the free markets?
A. 18%
B. 66%
C. 76%
D. 85%
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Questions 72 – 73
INTENSIVE ENGLISH COURSE
Please complete the application form and return it to the Office of International Student Services, Lakewood Community College, 4 Lakeside Drive, Lakewood, VA 43309.
Check the semester you wish to attend:
⬜ Fall semester
⬜ Spring semester
⬜ Summer semester
Check the course you wish to enroll in:
⬜ CONVERSATION SKILLS 1 (Beginning-Low-Intermediate). Tuesday-Friday, 9:00–11 a.m., (25 hours, 5 weeks). $350
⬜ CONVERSATION SKILLS 2 (Intermediate-High-Intermediate), Monday-Thursday, 3:00– 5:00 p.m., (25 hours, 5 weeks). $350.
⬜ COMMUNICATION SKILLS FOR BUSINESS 1 (Beginning-Low-Intermediate). Tuesday-Friday, 9:00–11 a.m., (25 hours, 5 weeks) $350
⬜ COMMUNICATION SKILLS FOR BUSINESS 2 (Intermediate-High-Intermediate) Monday-Thursday, 9:00-11 a.m., (25 hours, 5 weeks) $350
PAYMENT: Payment is due in full at the time of registration by cash, check, money order, or major credit card.
PROFICIENCY TESTING: There is a $25 one-time, non-refundable testing fee.
TUITION FEES: Fees include tuition and use of the computer lab (not the cost of the textbook).
REFUND POLICY: Cancellation of class due to insufficient enrollment = 100% refund
Withdrawing before classes begin = 90% refund
Withdrawal during the first week = 50% refund
Withdrawal after the first week = No refund
72. Which course is available on Wednesday afternoons?
A. Conversation Skills 1
B. Conversation Skills 2
C. Communication Skills for Business 1
D. Communication Skills for Business 2
73. What happens if applicants drop out on the third day of class?
A. They get a 50% refund.
B. They get a 90% refund.
C. They get a 100% refund.
D. They don't get a refund.
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Questions 74 – 75
LOST CAT
Reward: $100
Missing cat, Female, 10 months old. Black coat with white around the throat, chest, and paws.
Green eyes. She's wearing a red collar with a small bell attached to it.
Answers to the name of Missy
She was last seen at about 4:30 pm on December 15 on the corner of Bedford Avenue and Larchmont Crescent
She is our family pet and we miss her so much!
If you see her, please call Mindy on 555-9221
74. Who is the audience for this poster?
A. Cat owners
B. Pet-store owners
C. People who have lost cats
D. People who live in the neighborhood
75. What should you do if you see the cat?
A. You should call Mindy.
B. You should collect the reward.
C. You should call Missy
D. You should feed the cat.
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Questions 76 – 78
Dear Sharon,
I wish to apologize for the way I spoke to you at the office yesterday. I had no right to accuse you of taking the credit for the success of the project. I know that you worked extremely hard to meet the deadline. I also know that you kept working on the project after I had left for the day. I became upset because the CEO seemed to think all of the good ideas were yours. It's true that you did do most of the work and you did have a lot of good ideas. I know he's trying to encourage you because you're a new employee. And he's absolutely right: You are doing an outstanding job.
My only excuse is that I haven't been sleeping well lately. My wife has been ill and I've been very worried about her. I try not to bring my problems to the office, but I have failed miserably in this case. Going forward, I assure you I will try harder to be more professional. I hope you will forgive me and that we can start afresh.
Yours truly,
Dean
76. What is the purpose of Dean's letter?
A. To acknowledge that Sharon worked harder on the project than he did
B. To admit to Sharon that he failed miserably
C. To tell Sharon that he's sorry for behaving badly
D. To inform Sharon of his wife's illness
77. Why was Dean upset?
A. His mother is ill.
B. The CEO seemed to think Sharon had all the good ideas.
C. The project wasn't a success
D. Sharon took all the credit for the project's success
78. What will Dean try to do in the future?
A. He will try to forgive Sharon
B. He will try to be more professional.
C. He will give Sharon more credit for her hard work.
D. He will not bring his problems to work.
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Questions 79 – 80
JOB OPPORTUNITY
Marketing Assistant, Community Bank
A Marketing Assistant is required to conduct administrative functions for the Marketing Department and to assist in general marketing activities. The Marketing Assistant provides customer support to the general public as well as to private client groups in the production and delivery of marketing materials and custom presentations. Other responsibilities include:
• Provide marketing and communications support to the bank's branch locations
• Maintain inventories of marketing materials and forms and process invoices
• Coordinate marketing forms, compile marketing reports, and edit and proofread materials prior to publication
• Monitor social media activity and prepare web analytics reports for the bank's website
• Coordinate employee attended events
Required Skills:
A minimum of 2 years' experience in a banking or corporate environment is required. The ideal candidate must be highly organized and have excellent interpersonal skills. A Bachelor's degree in Business Administration or Marketing is preferred. Superior computer skills are necessary. Community Bank offers a competitive compensation with bonus eligibility and an excellent benefits package. Applicants must include their desired salary.
79. What kind of company is hiring?
A. A telecommunications company
B. A technology company
C. A finance company
D. A publishing company
80. Which of the following is NOT a requirement for the job?
A. A Bachelor's degree in Business Administration or Marketing
B. A minimum of 2 years' experience in a banking or corporate environment
C. Excellent interpersonal skills
D. Superior computer skills
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