To: Simon Farquharson@beltech.net
From: Natasha Pavlovna@beltech.net
Date: November 18, 2014
Re: Annual Salary Increase
Simon, here are the figures you requested.
• Total number of employees 13.400
• Number of employees hired after July 1, 2014 200
Number of employees who received a Successful/ Outstanding rating in their 2013 12,800
Annual Performance Review on February 15, 2014
Let me know if you need any further information
Natasha Pavlovna
Human Resources Generalist
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To: All Employees
From: Simon D. Farquharson
Date: December 1, 2014
Re: Annual Salary Increase
It is my pleasure to inform you that a 3% salary increase will be given to all eligible staff effective January 1, 2015. This increase recognizes your hard work throughout the past year. Your efforts play a key role in the company's ability to achieve its strategic goals. Your commitment to a high standard of excellence has contributed to our success in meeting the needs of our customers.
To be eligible for the increase, employees must meet the following criteria:
• Employees must be full-time, permanent employees. Part-time and temporary employees are not eligible for the increase.
• Employees must have received a rating of Successful or Outstanding in their Annual Performance Reviews for 2013, conducted on February 1. Employees who received a rating of Needs Improvement or Unsatisfactory will not receive a salary increase.
• Employees who were hired or promoted after July 1, 2014 are not eligible for an increase.
Simon Farquharson Chief Executive Officer
86. When did employees have their Annual Performance Reviews?
A. January 1
B. February 1
C. July 1
D. December 1
87. How many employees are eligible for the salary increase?
A. 12,800
B. 13,000
C. 13,200
D. 13,400
88. Which employees are NOT eligible for the salary increase?
A. Employees who are permanent
B. Employees who were promoted in August 2014
C. Employees who received a Successful rating
D. Employees who were hired in June 2014
89. How many employees need to improve their job performance?
A. 200
B. 400
C. 600
D. 800
90. The word "eligible" is closest in meaning to
A. Excellent
B. Chosen
C. Decided
D. Qualified
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Questions 91 - 95
Dear Tenants
Re: New Property Management
This letter is to inform you that Payne Property Management (PPM) has assumed the day-to-day management of the building. From October 1. PPM will manage all repair requests, rent collection, and lease renewals. This decision was made in order to better serve you. The change does not affect your leases in any way. All rental checks should now be mailed to PPM's main office at: 433 Dudley Street, Westbook, CT 16659.
Following is a list of your main contacts at PPM
• Ms. Alda Portillo, Office Manager, A Portillo @PPM.com
• Mr. Dmetri Andropoulos, Leasing Officer, D.Andropoulos @PPM.com
• Mr. Osvaldo Alonso, Maintenance Manager, O Alonzo@PPM.com
We look forward to continuing a high standard of living in our building with PPM's assistance and expertise. We appreciate your patience during the transition to the new management.
Maxim E. Dubrowski
Owner, 444 King Street
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Τo: O Alonso@PPM.com
From: P Atkinson@horizon.net
Date: October 3
Re: Repairs
Dear Mr. Alonso
I am the tenant in Apartment 5D. 444 King Street. I am writing because my apartment needs several repairs. I contacted the previous management company, but I received no response. There is a hole in my bathroom ceiling that needs to be repaired urgently. Water is leaking from the apartment above. Also, my refrigerator is not working properly (the freezer is broken). In addition, there are mice and cockroaches in my kitchen. Finally, there have been several robberies in our building over the past year. The security system needs upgrading. For example, we need surveillance cameras mounted in the lobby and in the elevators.
I look forward to hearing from you very soon.
Priscilla Atkinson
91. What kind of business is PPM?
A. Security firm
B. A building management company
C. A property developer
D. A real estate agency
92. What is indicated in the letter?
A. The building owner has hired a new management company
B.The management company has hired new office employees
C. The process for renewing leases has changed
D. The ownership of the building has changed
93. To whom did Priscilla Atkinson send her email?
A. The office manager
B. The building owner
C. The leasing officer
D. The maintenance manager
94. Why does the building need surveillance cameras?
A. The old cameras are broken.
B. Mice and cockroaches have entered the building.
C. There is a hole in the ceiling
D. Thieves have broken into the building
95. In the first paragraph of the letter, the word “assume” is closest in meaning to
A. Supposed
B. Taken over
C. Contracted
D. Given up
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Questions 96 - 100
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